Frequently Asked Questions
Have a question or comment? Contact us at +91 95004 95000
Support hours: Monday-Friday, 9am-6pm
Shipping, Returns & Order Tracking
How long does it take to ship your order?
How long does it take to ship your order?
We currently deliver across India. Deliveries usually take 2-9 business days, depending on the location.
What’s your return and refund policy?
What’s your return and refund policy?
Returns or exchanges are accepted only under the following conditions:
- The product is damaged or you received the wrong item.
- The product was not sealed properly at the time of delivery.
- The product has expired at the time of delivery.
Contact us at customercare@gemedible.com or check out our Returns Policy Page for more.
How can I track my order?
How can I track my order?
You can track your order here
Bulk & Business Enquiry
Can I place a bulk or corporate order?
Can I place a bulk or corporate order?
Yes! Just contact us at +91 9500495000 and our team will reach out to you.
Or you can fill out the form here
Product & Brand Related
What does “Nothing To Hide” mean?
What does “Nothing To Hide” mean?
It means exactly what it says. No unnecessary hidden ingredients. No marketing fluff. Just clean oil, made & bottled right, so you can choose better.
To know our story: Click here
What does “cold-pressed” actually mean?
What does “cold-pressed” actually mean?
It means we extract oil without heat or chemicals - just pressure. It keeps nutrients intact and the process clean.
How much oil should I be using daily?
How much oil should I be using daily?
We’re not here to set the rules, but most people use more than they actually need.
Our bottles are designed to help you consume mindfully and use rightly, without overthinking it.
Oil consumption varies as per your body and gut and we believe less is more.
What’s the deal with the smart and spray bottles?
What’s the deal with the smart and spray bottles?
The smart bottle has a built-in measuring chamber, so you pour only what you need. No guesswork, no excess.
The spray bottle is a mess-free, controlled way of using your oil - just pump, spray and coat evenly.
Does your oil have any additives or preservatives?
Does your oil have any additives or preservatives?
Nope. No chemicals, no fillers, no sneaky stuff. Just oil as nature intended. That’s it.